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Welcome to Lushora Decor. By accessing or using our website lushoradecor.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
If you do not agree with these terms, you may not use our services.
1. General
- This website is owned and operated by Lushora Decor.
- These Terms & Conditions govern all purchases, website usage, and interactions with lushoradecor.com.
- We reserve the right to modify or update these terms at any time without prior notice. The updated terms will be posted on this page.
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old, or
- You are accessing the website under the supervision of a parent or legal guardian.
3. Products & Descriptions
We aim to provide accurate product information, including:
- Product images
- Specifications
- Measurements
- Colors
However, colors may appear slightly different due to lighting or screen settings. Lushora Decor is not responsible for visual variations.
4. Pricing & Payment
- All prices listed on the website are in Indian Rupees (INR).
- Prices may change without prior notice.
- Complete payment must be made at the time of order placement.
- We use secure third-party payment gateways. We do not store any card or payment details.
5. Order Acceptance & Cancellation
Order Acceptance
Your order is considered accepted only after it is processed and dispatched.
Until then, Lushora Décor reserves the right to:
- Reject an order
- Cancel an order due to availability issues
- Cancel an order due to incorrect pricing or technical errors
Cancellation
- Orders can be cancelled within 24 hours of placing the order.
- Once the order is dispatched from our fulfillment center, cancellation is not allowed.
6. Shipping & Delivery
- Order processing time: 2–3 business days
- Delivery time: 2–7 working days, depending on the location
- Any unexpected delays due to courier issues, weather, or unforeseen factors are not under our control
- Customers will receive email/SMS notifications for order confirmation, dispatch, and delivery
7. Return & Replacement Policy
Returns/replacements are only accepted under the following conditions:
- Wrong product delivered
- Damaged product
- Manufacturing defect
Return Window
- Issues must be reported within 2 days (48 hours) of delivery.
Reverse Pickup Charges
- Damaged/defective/wrong product: Reverse pickup charges will be borne by Lushora Decor.
- Replacement requests for non-damaged reasons: Customer must self-ship the product at their own cost.
Refunds
- We do not offer refunds.
- Only replacements are provided.
For complete details, refer to our Return & Replacement Policy.
8. Use of Website
You agree not to:
- Copy, reproduce, or exploit any content
- Use the website for fraudulent activities
- Interfere with website operations or security
- Engage in harmful or illegal behavior
Lushora Decor reserves the right to restrict access for misuse or violation of terms.
9. Intellectual Property
- All images, designs, text, logos, and content on lushora.in are the property of Lushora Decor.
- Unauthorized use—including copying, editing, or republishing—is strictly prohibited.
10. Limitation of Liability
Lushora Décor is not responsible for:
- Delays in delivery caused by courier partners
- Misuse of products after delivery
- Damages caused by improper handling by the customer
- Any loss arising due to technical issues on the website
Our total liability shall not exceed the amount paid by the customer for the product purchased.
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their:
- Content
- Privacy practices
- Policies
Please review their terms before using them.
12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Jaipur (Rajasthan), India.
13. Contact Information
For queries, concerns, or support, contact us:
📩 support@lushoradecor.com
🌐 lushoradecor.com